E999 Privacy Policy — Your Information Is Safe With Us
E999 places the highest importance on the security of personal information for users in Bangladesh. On this page, you can learn what information we collect, how it is stored, and for what purposes it is used. We kindly ask that you read this policy carefully before using the platform.
What Information Is Collected and Why
Personal Identity Information
During registration, we collect your name, date of birth, email address, and mobile number. This information is required to create your account, verify your identity, and provide support services. A copy of your national ID or passport may be requested for age verification. Documents submitted during the KYC process are stored on secure encrypted servers and can only be accessed by authorized personnel. No identity-related information is sold to advertisers or third parties.
Financial Transaction Information
Payment method details (such as bKash or Nagad numbers) are processed securely during deposits and withdrawals. Full payment account information is not stored on our servers; only transaction records are retained as needed to verify account balances and history. We use industry-standard security technology for storing financial information. Transactions may be monitored for anti-money laundering and fraud detection purposes. In the case of suspicious activity, the relevant authorities will be notified as required by law.
User Activity & Device Information
When you use the e999 platform, we record your IP address, browser type, device model, and session duration. This information is used to ensure platform security, detect fraudulent logins, and improve the user experience. Cookies are used to remember your preferences and settings so you have a consistent experience each time you log in. We do not use third-party tracking cookies beyond necessary cookies. You can manage cookies through your browser settings, though doing so may limit certain features.
Data Sharing & Disclosure Policy
E999 never sells your personal information to advertisers, data brokers, or any other commercial third parties. In certain cases, limited information may be shared with payment processors or identity verification service providers, but they are bound by strict confidentiality agreements. Information may be disclosed to comply with legal orders or regulatory authority directives. In such situations, we will make every effort to notify you in advance. Technical partners responsible for maintaining the platform's systems and infrastructure are also held to the same privacy standards.
Your Rights & Control
You may view, correct, or request deletion of your stored information at any time. If you close your account, your personal information will be deleted within the designated period after fulfilling any legal obligations. If you wish to opt out of marketing communications, please notify the support team and it will be actioned. If you have any concerns regarding your information, contact our support team and we will endeavor to respond within 7 business days. Registered users will be notified in a timely manner if this privacy policy is updated.
Have More Questions?
For any questions about the privacy policy, please contact our FAQ Section View or contact us via support email. For more details about our Terms & Conditions Terms Page Visit for responsible gaming information Responsible Gaming Visit the page. e999 is always committed to protecting your information and we are here for you whenever you need help.
Our Commitment to Data Protection
Encrypted Storage
All your information is secured with industry-standard encryption technology, making unauthorized access completely impossible.
Not Sold
E999 never sells or exchanges your personal information with third parties — that is our core commitment.
In Your Control
You have the full right to request to view, correct, or delete your personal information at any time.
Join the Secure Platform Now
Game on e999 with peace of mind knowing your information is protected. Register today for the best online gaming experience in Bangladesh or visit the FAQ section.